Hey there! Sadly there's been a lot of bad things happening. I was first on Sittercity and care when those sites were brand new. Both websites have been big problems. They delete your account if you call in and complain about a bad experience with a parent(s)/families you have worked for or interviewed with. Its really weird! I called in yesterday to complain about a parent to Sittercity who was previously on care.com who don't even have kids!